Last updated: (02.10.2025)
1) Scope
This Shipping (Delivery) Policy explains how and when orders placed on viplikes.net are processed and delivered. It applies to all purchases made via our website.
Digital services only. We provide online promotional services. There is no physical shipment; “shipping,” “delivery,” and “fulfillment” in this document refer to the start and completion of service to your specified URL/account.
2) Order Processing & Start Time
- Processing begins after successful payment and receipt of all required details (e.g., profile/post link, targeting info).
- Start times may vary by service and are stated on each service page. If a start time is shown, we aim to begin within that window, subject to platform conditions and system load.
3) What “Delivery” Means
- “Delivery” means the commencement and progression of the ordered service (e.g., followers/likes/views/other actions) to the link/account you provided.
- Delivery may occur gradually to support account safety and platform compliance; speeds can differ from estimates due to system load and social-platform updates beyond our control.
4) Timeframes & Progress Updates
- Estimated timeframes (when provided) appear on the service page and/or checkout.
- For multi-day services, progress may update in batches. If needed, you can request a status check via our Support channels.
5) Customer Responsibilities (to avoid delays)
To ensure timely delivery, please:
- Provide correct and accessible URLs and ensure the profile/post is public for the duration of delivery.
- Avoid changing usernames/links, deleting posts, or enabling restrictions that block service delivery.
- Where applicable, keep targeting preferences (e.g., country) consistent with your order.
6) Targeting & Geography
- If a service includes geo-targeting and you believe results differ from your selection, contact Support with analytics screenshots showing the discrepancy. We will review and may restart, top-up, or adjust as appropriate per our refund policy.
- Some countries/regions may be restricted due to platform rules or compliance reasons. If a restriction applies, we will notify you and offer alternatives or a cancellation before delivery.
7) Delays, Platform Changes & Force Majeure
Delivery speeds can be impacted by:
- Social-network algorithm or policy changes,
- Temporary platform throttling or outages,
- System load, maintenance, or other events outside our reasonable control.
In such cases, we will adjust pacing and continue delivery when conditions allow, or propose a suitable path forward.
8) Order Changes & Cancellations
- Before start: If your order has not yet started, contact Support to request a change or cancellation.
- After start: Once delivery has begun, changes may not be possible. Where technically feasible, we may partially stop and apply a proportional credit/alternative, per your Refund Policy.
9) Fees, Taxes & Currency
- Because there is no physical shipment, shipping fees do not apply.
- Taxes and currency handling (if any) are shown at checkout according to your payment method and region.
10) Tracking & Notifications
- You will receive order confirmation after payment.
- Delivery is tracked internally (service logs). Upon request, Support can provide status information relevant to your order.
11) Non-Delivery & Escalation
If you believe your service did not start within the timeframe stated on the service page, or did not deliver at all, please contact Support with your order ID and link so we can investigate and resolve.
12) Contact Us
- Email: support@viplikes.net
- Site chat: available via viplikes.net
Notes on best practices used
This policy includes the elements most sources recommend for a clear shipping page: scope and applicability, processing times, delivery definitions, customer responsibilities, delays/force majeure, changes/cancellations, and contact points, while referencing per-service timelines instead of making assumptions.
