Terms

Last update 15.06.2023

Introduction

By using Viplikes https://viplikes.net/ (Lux Trading Group Limited, Office No 1809-1812 - Baywater Bay BY Omniyat, Business Bay Dubai, 309071, United Arab Emiratess, Our Europe Address: Oleksandr Ivanov, Frana Klara 337, SVK, Liptovskiy Jan, 03223, ICO - 52874826)( "Service”, "we", "us", "our" and terms of similar meaning ), you are agreeing to be bound by the following terms and conditions ("Terms of Service").

You are advised to check the Terms of Service from time to time for any updates or changes that may impact you. Viplikes reserves the right to update and modify the Terms of Service or any policy or guideline applicable to the Service at any time without notice.

New features that may be added to the Service shall be subject to the Terms of Service. Should you continue to use the Service after any such modifications have been made, this shall constitute your agreement to such modifications.

The Terms of Service will always show the "Last Updated" date at the top. If you do not agree with these Terms of Service in their entirety, you may not use the Service. Violation of any part of the Terms of Service will result in termination of your account.

For services provided, the company "Viplikes" means:
Website: https://viplikes.net/
Address: Lux Trading Group Limited, Office No 1809-1812 - Baywater Bay BY Omniyat, Business Bay Dubai, 309071, United Arab Emirates
Our Europe Address: Oleksandr Ivanov, Frana Klara 337, SVK, Liptovskiy Jan, 03223, ICO - 52874826

Payment and Access

Viplikes is a partner of the Stripe, Cardinity, payment aggregators. Paying for an order through this system, the buyer insures himself against all kinds of risks, since the payment partners' services provide customer protection.

Stripe Inc., Cardinity, is an authorized retailers of Service provided by Viplikes.

A valid credit/debit card is required for paying accounts. We currently accept Visa, MasterCard, American Express, Discover, Diners, JCB and debit cards with the Visa and MasterCard logo. A credit/debit card is not required to create or use a trial account.

We will charge you a standard recurring fee based on your account type. The Service is billed in advance daily, weekly or monthly.

Should you upgrade or downgrade your account type, your credit/debit card will be charged the new billing rate immediately. Your credit/debit card will then be charged the new billing rate every day, week, month thereafter unless you cancel your subscription.

All fees are exclusive of all taxes or duties imposed by governing authorities. You alone are responsible for payment of all such taxes or duties.

Viplikes accept cryptocurrency payments through Coinbase payment gateway.

Age limits:

By using this site, https://viplikes.net/, you must warrant that you are 18 years of age. If you are under 18 and are at least 13 you may use this site as long as it is under the supervision of a parent or legal guardian who agrees and accepts the User Terms and Condition Agreement.

Order processing rules and guaranties

1. Some of our services on our site work in manual mode - this is how we provide you with a high-quality ordering process that excludes all the possibilities of adding incorrect links and other mistakes.

Orders from this service are placed by managers from 08 am to 02 am UTC+1 Time. If the order arrives after hours, it will be put into operation in the order of priority after 8 am UTC +1 Time. This is why the time limit from the moment of placing and paying for the order might take from 3-24 hrs to 48 hours (according to the rules of our service and to the order of priority).

Some services such as LinkedIn or Facebook Group join etc. may start from 48 to 72 hours. We ask for patience and apologize for the inconvenience.

2. We ask you to communicate and ask technical questions politely and respectfully, because our support workers are actual people who will try to find ways to solve your problems, which will satisfy both customer and executor. In case of impolite and incorrect communication we will be forced to apply protective measures and stop all types of communication with the offender. The execution of ordered service will also be stopped, the page, e-mail and IP address of the offender will be added to the "black list" as well.

3. Our support works 24/7, this is when you can ask all the questions you have.

4. We warn you that the artificial increase of online traffic is not included on the list of official promotion ways, therefore site Administration isn't responsible for all kinds of sanctions that may be imposed on your account.

5. While you work and cooperate with Viplikes, please, do not use third-party methods to increase traffic - this will blurry our and your view on results of our promo campaign and may lead to sanctions from the social networks.

6. We do not work with closed groups, communities, public pages, accounts, posts and everything that is protected by privacy settings (Telegram is the only exception). Do not close your site and don`t make any page private during the time of our work, as the execution will stop automatically without the ability to continue the execution of the order.

7. Don`t change the link to the promotion object while your order is being executed, because the execution will stop automatically without the ability to continue the order.

8. The Administration of the site has the right to change the Price List at any time unilaterally without prior approval from the Customer. At the same time, services purchased before the price change will be paid for using the old price. In case of Subscription Packages prices change, customers are informed of this and can either continue to use the increased price subscription or cancel it.

9. When ordering, the user is obliged to specify the correct data for order processing.

If the user has specified incorrect data (email, profile link etc.) or account has privacy or any restrictions for order processing, we are not obliged to provide the service again for new data or to make a refund.

10. We reserve the right to refuse service to anyone without explanation. In this case, the refund will be made to the user's account balance without additional notifications.

11. If the user has deleted a post or closed a profile, the service is considered completed and the funds are not returned.

12. The 30-day warranty covers the following services: Instagram followers, Instagram likes. If they unsubscribe, we guarantee a full return of the lost quantity during the warranty period - 1 month from the date of placing the order.

Warranty period covers all drops EXCEPT:

- Twitter Likes/Followers/Re-Tweets services

- There are more than 100k followers on the account already, as in this case there is a high rate of organic unfollows.

- In case there are less followers on the account than when we started the promotional campaign.

- When the account name was changed

If the account was suspended by Social Platform

13. In case a client decides to stop any order, a refund is impossible, as we spend money on accounts and links promotions, and cannot just stop any order without financial losses from our side.

14. We use both real and artificial accounts to promote your account. Such a combined way of promotion allows boosting Your followers/likes/views efficiently and can cause no harm to Your account.

15. For security reasons and fraud prevention we or/and our payment partners can ask You to provide us with Your ID card photo or the Driver’s license. It is just a formality verification to prevent the paying system refund, and we guarantee 100% confidentiality. We will not start the order until we get a reply from You.

Buy accounts policy

*You can check the availability of accounts with support managers

*Random age means that accounts can be more fresh and older, for example 1 week old or 1 year old, it depends and it's random.

Accounts replacement claims are accepted within 12 hours. Accounts used without a proxy are nonrefundable. The use of VPN is prohibited. You should use a clean proxy for each account, if you purchase a USA or UK account - you should use a USA or UK proxy. Proxy server could be any application (not VPN) that provides you with a new IP address.

Here`s a short instruction regarding proxy https://prnt.sc/VpfwuXNUBhZt

Also here are some videos that will show you how you can use GoLogin browser: https://youtu.be/FAvlzZmXLdg https://youtu.be/SrOQzXKXlEQ

For some accounts it is desirable to use cookies you can find an example of how to do it here https://www.youtube.com/watch?v=4SbpIn-lPwI

And for some accounts it is necessary to enter the 2FA code, you`ll get a "2 Step Code" in the file with the account and you should enter it on this website http://2fa.live/ there you`ll get a 2FA code. You can get more information about how to do it here https://youtu.be/mU3NeK1Cf1I

In case you would like to get a refund for the account - you should provide a picture where we can see an issue that you get on each account, also we should be able to see a proxy that you used.

Important notice! Accounts replacement claims are accepted only:

- if you were unable to log in to the account from the beginning;

- email account that comes along in the file is not working from the beginning;

- 2FA authenticator code is not correct or not working at all from the beginning.

If you were able to enter to the account and it was blocked after a success entry - unfortunately we can't replace the account

You can contact us via live chat or email 24/7 and we`ll help you with any questions.

Subscription Policy

If you have more than 1 active daily/weekly/monthly subscriptions - we will keep only one of them that will renew, and cancel the auto renewal for the rest of the subscriptions to avoid any unwanted charges. If you DO want to have multiple active subscriptions, please let us know and we will arrange that.

On the website in the description of each package or service you can find if it has a subscription. By purchasing any daily/weekly/monthly package you agree to daily/weekly/monthly subscriptions and charges. Provided that your subscription has been renewed and services have been delivered to you - we can`t proceed with the refund.

We can cancel your subscription anytime if you would like us to do it, just contact our support team on the website live chat or via email 24/7.

Refund Policy

How can I get a refund??

Our company can provide a full refund only under certain circumstances - if the order was not started within a period of time that is mentioned under each service or if you did not get the service at all. All other cases and FAQ are described below.

What if I made a purchase and changed my mind or did not get a profit from the order, or did not like the quality?

If you already made a purchase - your order is in a queue or being processed - accordingly, a refund is impossible.

Also if the order did not meet your expectations or you did not get a profit from it, or you did not like the quality - full refund is impossible. We guarantee only the delivery of our services.

I do not like the speed of delivery, it is not the same as described on the website, can I get a refund?

When we are working on the delivery of Your order - we use the most appropriate speed of delivery to avoid any penalties or drops. We do care about safe delivery of services in order not to make any harm to our client's accounts. The speed may differ from the mentioned on the website depending on the system load and recent updates of social networks.

My followers/likes/shares/views etc. dropped, can I get a refund?

In case you have 10% or less drops after the warranty period - refund is impossible, as it is a social network - people can act on their own so small drops can appear.

In case there are less followers/likes/views or any other service on the account/post than when we started the promotional campaign - refund is impossible.

I have drops during the delivery process, can I get a refund?

Drops can rarely happen within 30 days. After 30 days drops should stop, that is why we have a 30 days drop guarantee. As it`s a social network people can act on their own. We demand only following/liking/sharing etc. from users. As to their further activity - it's of their own free will so they can unfollow/unlike/unshare.

I have ordered country target likes/followers/views etc. and did not get the service from that target, can I get a refund?

If you ordered target services but you think that your likes/followers/views are arriving not from that target - you should contact us and provide a picture with statistics of your page/post where we can see what country target you get. If you get a completely wrong target - we can restart your order, or deliver the missing amount, also can provide full or partial refund.

*all cases are unique and must be discussed with support managers

What if I would like to stop the delivery and get a refund/partial refund?

Technical department can also try to stop the delivery, this process is not instant and sometimes we are not able to stop it at all. In case we manage to stop the delivery - our company can issue a partial refund or replace your order with any other service for the price of the remaining amount. The moment at which the order was stopped depends on the possibility of a refund, as well as the amount of deductions associated with the return.

Auto Services do not work as I expected, can I get a refund?

Auto Services start to work within 12 hours automatically, depending on the system load start time can be delayed. You can inform us once you have a new post so we can start the delivery manually. If you already made a purchase and service was partly delivered to you - we can't stop the delivery and refund is impossible.

I would like to get a refund for Twitter/Facebook/Linkedin etc. accounts

If you would like to purchase an account of any social media (Twitter/Facebook/Linkedin etc.) - we have strict account replacement and refund policies:

- Accounts replacement claims are accepted within 12 hours from the moment we send them to you.

- You should use a clean proxy for each account (if you purchased a target account - proxy should be from a certain country), accounts used without a proxy are nonrefundable. Proxy server could be any application (not VPN) that provides you with a new IP address.

- Our company does not provide any advice about what proxy to use.

- If you entered the account - then it works well and service was successfully delivered.

In case you would like to get a refund for the account - you should provide a picture where we can see an issue that you get on each account, also we should be able to see a proxy that you used.

How We Collect Information

Users will never be implicitly added to any marketing lists.

Users sign up for mailing lists each time they enter their email address into the appropriate list after placing an order.

The User has the right to opt-in or opt-out at any time.

The Information We Collect

“Viplikes" will not collect and store any personally identifiable information from Users.

“Viplikes" may only collect information about how Users use our Website, for example, by tracking the number of unique views received by the pages of the Web site or the domains from which Users originate.

We may use “cookies” to track how Users use our Website.

A cookie is a piece of software that a Web server can store on the Users’ PC and use to identify the User should they visit the Web site again.

How We Use Information

“Viplikes" will not collect and therefore will not use personally identifiable information through our Website.

“Viplikes" may use anonymous data collected through our Website for research regarding the effectiveness of the Web site and the marketing, advertising and sales efforts of “Viplikes".

How do we protect your Information

We implement a variety of security measures to maintain the safety of your personal information when you place an order.

We offer the use of a secure server.

All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Disclosure of Information

“Viplikes” will not collect and therefore will not disclose any information collected to third parties.

Finally, we may transfer information collected from Users in connection with a sale of “Viplikes" business.

Maintenance of Information

Information about Users that is processed through our systems is protected using industry standard security measures.

Affiliate Websites

We may offer some of our services in connection with other web sites.

Personal information that you provide to those sites may be sent to “Viplikes” in order to deliver the service.

We process such information in accordance with this Privacy Policy.

The affiliated sites may have different privacy practices and we encourage you to read their privacy policies.

Security Alerts

“Viplikes" reserves the right to contact you about security issues concerning your website.

You may opt-out from receiving security alerts, but it strongly recommended that you treat them with the highest importance.

Your Consent

By using our site, you consent to our web site privacy policy.

Changes to this Privacy Statement

The contents of this statement may be altered at any time, at our discretion.

If we decide to change our privacy policy, we will post those changes on this page.

Governing Law

The United Arab Emirates as the governing jurisdiction/applicable law mentioned within the T&C.

Any claim relating to Viplikes’s website shall be governed by the laws of the United Arab Emirates without regard to its conflict of law provisions. General Terms and Conditions apply to the use of a website.

Questions

If you have any other questions or concerns regarding any part of this privacy policy, please do not hesitate to Contact Us through this website.