Last updated: (02.10.2025)
1) Scope
This Payment & Billing Policy explains how payments are processed, how prices and taxes are shown, and how billing-related issues are handled for purchases made on viplikes.net. This Policy applies to all orders placed via our website.
2) Pricing & Currency
- Current prices are displayed on each service page and at checkout.
- Unless otherwise indicated at checkout, amounts are charged in the currency shown on the service page.
- Any promotional pricing or discounts will be applied at checkout when valid and available.
3) Taxes & Fees
- Applicable taxes (if any) are calculated and displayed at checkout according to your billing details and payment method.
- We do not add shipping fees because we provide digital services only (no physical shipment).
4) Accepted Payment Methods
We accept the payment methods shown at checkout. Availability of a specific method can vary by country/region.
5) Authorization, Capture & Settlement
- Upon confirming your order, your payment method may be authorized for the total amount.
- The charge is captured upon successful payment confirmation. If authorization fails, the order will not be processed.
6) Invoices & Receipts
- After a successful payment, you will receive an order confirmation. Receipts/invoices are available via our standard confirmation flow or upon request from Support.
- To receive a corrected invoice (e.g., company billing details), contact Support with your order ID and the exact billing information.
7) Subscriptions / Recurring Payments (if applicable)
If any service offers a recurring plan, the following applies:
- Renewal: The plan renews at the interval shown on the service page or checkout.
- Price changes: We will notify you in advance of any change to the recurring price. You may cancel before the next renewal if you do not agree.
- Cancellation: You can cancel future renewals any time before the renewal date via Support. Payments already processed for the current billing cycle are handled per our Refund Policy.
8) Cancellations (One-Time Orders)
- Before start: If your order has not yet started, contact Support to request a change or cancellation.
- After start: Once delivery has begun, changes may not be possible. Where technically feasible, we may partially stop and apply a proportional credit/alternative per our Refund Policy and Shipping (Delivery) Policy.
9) Refunds & Credits
All refunds/credits are handled strictly under our published Refund Policy. Please review that page for eligibility, timing, and process.
10) Chargebacks & Disputes
- Before opening a chargeback or payment dispute, you must contact Support so we can investigate and resolve the issue.
- If a dispute is filed without prior contact, we may provide documentation to the payment provider showing order details and delivery logs.
11) Billing Errors
- If you believe you were billed incorrectly, contact Support within a reasonable time and include your order ID, payment proof, and a description of the issue.
- Verified overcharges will be corrected via refund or credit, as applicable under our policies.
12) Fraud Prevention & Compliance
- We may decline or hold an order if suspected fraud, misuse, or policy violations are detected.
- Where required by law or risk controls, we may request additional information to verify payment ownership before processing.
13) Price Changes
- We may update prices from time to time. The price applicable to your order is the one shown at checkout when you complete the purchase.
- For recurring plans (if any), see Section 7 regarding advance notice of price changes.
14) Promotions, Coupons & Credits
- Promotions and coupons are subject to the terms presented with the offer (e.g., validity window, usage limits, eligible services).
- Account credits (if granted) can be applied to future purchases as described by Support at the time the credit is issued.
15) Contact
For billing questions or to request an invoice correction, please contact:
Email: support@viplikes.net
Site chat: available via viplikes.net
