Last updated: (02.10.2025)
1) Scope
This Payment & Billing Policy explains how payments are processed, how prices and taxes are displayed, and how billing-related issues are handled for purchases made on viplikes.net. This Policy applies to all one-time and recurring orders placed via our website, regardless of the payment method or currency used. By completing a purchase, the client agrees to the billing terms described herein, as well as the related Refund Policy and Terms & Conditions.
2) Pricing & Currency
All current prices are clearly displayed on each service page and at checkout. Unless otherwise specified, amounts are charged in the currency shown on the product or service page. Promotional pricing, discounts, or coupon codes (if available) will be applied automatically at checkout when valid. Displayed prices include applicable processing fees unless otherwise stated.
3) Taxes & Fees
Applicable taxes (if any) are calculated at checkout based on your billing address and payment method. We do not apply any shipping fees, as all services are delivered digitally. Where required by law, VAT or equivalent taxes may be included in the final amount shown at checkout.
4) Accepted Payment Methods
We accept the payment methods displayed at checkout. Availability may vary depending on the client's location, currency, or risk controls. All transactions are securely processed through verified third-party payment gateways.
5) Authorization, Capture & Settlement
When you confirm an order, your selected payment method may be authorized for the total amount. Charges are captured only after successful authorization and payment confirmation. If the authorization fails, the order will not proceed, and no charge will be made. In certain cases, funds may appear as "pending" until the transaction is settled by your bank or payment provider.
6) Invoices & Receipts
Upon successful payment, you will receive an order confirmation via email or on-screen. Invoices or receipts are generated automatically and can also be requested from Support. To receive an updated or company-formatted invoice, please contact Support with your order ID and exact billing details within 7 days of payment.
7) Subscriptions / Recurring Payments (if applicable)
Some services may be offered on a recurring basis (e.g., monthly plans). In such cases:
- Renewal: Each plan renews automatically at the interval specified on the service page or checkout.
- Price changes: Any change to the recurring price will be communicated in advance. Clients may cancel before the next renewal date if they do not agree to the new rate.
- Cancellation: You can cancel any future renewals by contacting Support before the renewal date. Payments already processed for the active billing cycle are non-refundable, except as provided in our Refund Policy.
8) Cancellations (One-Time Orders)
- Before start: If your order has not yet started, you may contact Support to request a change or cancellation.
- After start: Once delivery begins, cancellation may not be possible. However, if technically feasible, our team may partially stop delivery and issue a proportional credit or refund, as per the Refund and Delivery Policies.
9) Refunds & Credits
All refund or credit requests are handled strictly in accordance with our Refund Policy. Eligibility, calculation, and timing of refunds depend on the specific circumstances described there. Credits issued by Support can be used for future orders on viplikes.net unless stated otherwise.
10) Chargebacks & Disputes
Before filing a chargeback or payment dispute, clients must contact Support so we can investigate and resolve the issue directly. If a dispute is initiated without prior contact, the Company reserves the right to respond with complete documentation, including proof of delivery and communication logs. Unauthorized disputes may be classified as friendly fraud, leading to account suspension or restriction of future purchases until resolution.
11) Billing Errors
If you believe you were incorrectly billed, please contact Support within a reasonable time frame. Include your order ID, proof of payment, and a short description of the issue. Verified overcharges or duplicate payments will be corrected via refund or account credit, following our Refund Policy.
12) Fraud Prevention & Compliance
To protect clients and maintain system integrity, we reserve the right to hold or decline any transaction suspected of fraud, misuse, or violation of our Terms. Where required by law or compliance checks, the Company may request identity verification or proof of payment ownership before processing or refunding an order.
13) Price Changes
We may update prices at any time without prior notice, except for recurring plans (see Section 7). The applicable price for your purchase is the one displayed at checkout when you complete the transaction. For subscriptions, advance notice will be provided before any renewal price change.
14) Promotions, Coupons & Credits
All promotions, discounts, and coupons are subject to the terms and validity periods stated in the promotional offer. Only one discount or coupon may be applied per order, unless expressly stated otherwise. Account credits (if issued) can be applied to future purchases under the conditions defined by Support at the time of issuance.
15) Contact
For billing questions, invoice corrections, or payment-related issues, please contact us via:
- Email: support@viplikes.net
- Live Chat: available on viplikes.net